Ulster logins

If you have not changed your password, you can retrieve your innitial (original) Ulster password via Ulster Banner:

To access Banner click here
User ID = your Student B00 number
Initial PIN = your date of birth in the format DDMMYY e.g. the 3rd June 2003 would have a pin of 030603
Click on "Personal Information" tab
Select the "View Student ID, Password and Email Address" link

You should be able to see your innitial Ulster password there.

For more information, inclusing a helpful video guiding through this process check the Ulster page for Banner.

If you have forgotten your Ulster password and have not registered for SSRP (Self Service Password Reset), you will need to follow these steps:

Go to: https://passwordreset.microsoftonline.com/
In the ID field type your Ulster email address, ending in ulster.ac.uk (you can retrieve that from Banner - follow guidance above)
Enter the symbols displayed in the Picture and click Next
Select your prefered verification option: answer security questions, receive a message on mobile number etc.
Follow the instructions on the screen - they will depend on the option you chose before
If suscessful, you will be prompted to create a new password
Click Finish

Minimum password requirement when creating Ulster passwords are:

At least 12 characters long and must contain at least three from:

• Uppercase alphabetic (A – Z);

• Lowercase alphabetic (a – z);

• Digit (0 – 9);

• Special Character (i.e. “£$%^&*:~@>?)

Allow at least 30 minutes for the password to reset.

For more information try following Ulster Guide on reseting your SSRP and password, as well other helpful pages:

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